FAQ
Everything you want to know
about POP
Clear answers for professionals and companies. If you can’t find yours, write to us.
For professionals
Why create my POP, even if I’m not looking for work today?
Because your experience is worth more than a CV and opportunities don’t always give notice. You create your passport once, keep it up to date and use it with every employer: you never start from scratch each time you look for work.
Does creating my POP cost anything?
No, it doesn’t cost you anything.
How long does it take?
About 8 minutes on your part, plus however long your first confirmation takes: your experience (about 2), your identity (about 3), your preferences (about 2) and “Make yourself visible” (1). To be visible you need at least one confirmation of your experience. Your job test is optional and takes about 4 minutes.
Can I upload my CV to go faster?
Yes. It takes PDF, Word or photos. POP suggests your jobs from the CV and you complete them. The CV is read inside POP, without artificial intelligence, and deleted as soon as it’s read.
Does it replace my CV?
It goes further. A CV is what each person writes about themselves; your POP adds your verified identity, experience confirmed by people who worked with you, your job test and your licences and certificates.
Do I have to apply for jobs?
No. Employers do the searching: if your passport is visible and matches what they need, you can appear in their searches. Nobody competes to send their CV first.
Does Pulpop guarantee me a job?
No. Pulpop isn’t a recruitment agency and no platform can guarantee a hire. What it does is keep your experience verified and ready, so employers looking for a profile like yours can find you.
Is my POP still mine if I change jobs?
Yes, always. It belongs to you, not to the company you work for, and it doesn’t disappear when a contract ends: it stays with you throughout your working life.
Can I update it whenever I want?
Yes. You can add experience, licences and certificates and change your preferences whenever you like. Experience that has already been confirmed can’t be changed, so its confirmation stays valid.
What if I don’t have much experience yet?
POP is for you too. Your passport grows with every job, licence or certificate you add, and your job test helps you show what you know.
Who can see my passport?
Only employers whose searches you are in, and only if you’ve made yourself visible. It isn’t a public profile and doesn’t show up on Google.
When does an employer see my name and contact details?
When they pick you for an interview. Until then you appear with your first name and the initial of your surname, like “Lucía R.”.
Can I stop appearing to employers?
Yes. In your preferences you can mark yourself as “Not available” and you stop appearing in new searches. Whenever you want, you can mark yourself as available again.
Can my passport be downloaded?
No. Nobody can download it.
Who confirms my experience?
You choose someone you worked with (a manager, a colleague or someone who reported to you) and they get a link by email or WhatsApp to confirm it. You can’t confirm yourself. You need at least one for employers to see you, and with 2 for one job they choose you sooner.
Why is a confirmation “under review”?
Because something doesn’t add up (the same phone as yours, an answer in under 2 minutes, a throwaway email). It doesn’t count until a person on the team reviews it.
Is the job test compulsory?
No, it’s optional. If you pass, it adds to your passport; if not, employers don’t see it.
Can I retake the test?
Yes. If you don’t pass, after 14 days; if you get “fit with training”, after 7. You aren’t told which questions you got wrong, and each attempt brings different questions.
Why do I have to verify my identity?
To prevent impersonation and so employers know you are who you say you are. You need your national ID, passport or residence permit, plus a liveness check. We ask for your consent before you start.
What happens if an employer doesn’t pick me?
Nothing. There’s no penalty and you can keep appearing in other searches.
Why don’t I appear in a search?
Every employer is looking for something different: a role, a city, certain conditions. Not appearing says nothing bad about your profile. And if you aren’t visible yet, your dashboard tells you what’s missing.
Can I delete my account?
Yes, whenever you want, from your profile. All your POP data and documents are deleted.
Can I use it on my phone?
Yes. POP installs as an app from your browser, on iPhone and Android.
For companies
Which companies is POP for?
Those hiring operational and technical staff who want to know, before hiring, that each candidate’s identity and experience are real.
Does it work for staffing agencies, job boards or marketplaces?
Yes, with Pulpop Partner: you integrate POP into your services and can apply our verification to the candidates you already have (Pulpop Workforce). Write to us at comercial@pulpop.io.
What do I see of each candidate?
Their verified identity, experience by role, references, their test if they passed it (with its level), their licences and certificates and their preferences: availability, city, working hours, shifts, salary and mobility.
When do I see their contact details?
When you pick them for an interview: then you see their full name, phone and email.
How do I know the experience is real?
Former managers and colleagues confirm it. A manager’s reference and a company email count more, and anything suspicious is reviewed by a person before it counts. Confirmed experience can no longer be changed.
How long do I have to decide?
Each search runs on a 6-day cycle from when you receive the profiles: in that time you review them, interview and decide. POP shows you which ones are about to reach the deadline.
What if none of them fit?
You can open a new search, within what your plan includes.
Does it replace our recruitment team?
No. POP verifies and organises the information; interviewing, choosing and hiring are always decided by a person at your company.
Is there a guarantee?
Yes. If you hire within 7 days of receiving the profile and the professional leaves on their own in their first 7 days of contract, we give you another one at no cost. One replacement per hire.
Can I download the passports?
No. They’re viewed inside POP and nobody can download them.
How much does it cost?
You’ll find the prices on the Pricing page. We’ll help you choose the right level when you talk to us.
Is there a minimum term?
No. Plans are monthly and you can cancel whenever you like.
Does it integrate with our ATS or other tools?
Not yet: today the whole process is managed in POP. Integrations are planned for later on.
How do I get started?
Create your company account in POP. If you’d rather talk to us first, write to comercial@pulpop.io.
About Pulpop and POP
What is Pulpop?
The company that built POP. It isn’t a job board, a staffing agency or a social network: it’s technology so employers and professionals get to know each other with verified information before hiring.
What is POP?
The Pulpop Operational Passport: a passport with verified identity, experience confirmed by people who worked with each professional, their job test and their preferences.
Who is it for?
For operational and technical professionals, for the companies that hire them and, with Pulpop Partner, for staffing agencies, job boards and marketplaces.
How is it different from a job board?
Nobody competes by sending CVs. Every professional has a verified passport and employers decide with that information.
Does it use artificial intelligence?
No. POP verifies and organises information with its own rules, and hiring decisions are always made by a person.
Which sectors?
Logistics, transport, construction, retail, hospitality, agri-food, manufacturing, cleaning, maintenance and security: 39 roles, each with its own test.
Does Pulpop sell personal data?
No. Data is only used to make POP work, as explained in the Privacy policy.
How do you protect information?
We verify every professional’s identity, access to information is restricted and backups are encrypted and stored in the European Union. You’ll find the details under Trust.
Which countries do you work in?
Today we work in Spain and we’re open to more countries. If you’re in another one, write to us.
Which languages?
English and Spanish.
Which documents govern Pulpop?
The General statute, the Terms of use, the Privacy policy, the Cookie policy, the Operational intelligence policy and the Legal notice. You’ll find them all at the bottom of this website.
How do I contact you?
If you’re a professional, write to pop@pulpop.io and we reply within 24 working hours. If you’re a company or a partner, write to comercial@pulpop.io.
Can I work with Pulpop?
Yes. If you’d like to work with us as a partner or introduce us to a company, write to comercial@pulpop.io.
Can’t find your answer? Write to us
- Professionals: pop@pulpop.io
- Companies and partners: comercial@pulpop.io
- Trust →